Calendar Management
Configure booking windows, business hours, and capacity settings to control when and how customers can make reservations.
Calendar Settings Overview
Control when customers can book by configuring booking windows, business hours, and capacity settings for each service.
Booking Window Settings
Accessing Settings
Navigate to Listings → Select Service → Edit → "Booking Window Settings"
Key Settings
Minimum Advance Notice Hours
- How many hours in advance customers must book
- Example: 24 hours prevents same-day bookings
Maximum Advance Booking Days
- How far into the future customers can book
- Example: 30 days limits bookings to one month ahead
Booking Window Settings
Business Hours Configuration
Set when your services are available for booking. You can configure different hours for each day and create split shifts for lunch breaks.
Tips:
- Different services can have different business hours
- Leave days blank to indicate closure
- Non-business hours appear grayed out to customers
Business Hours Configuration
Capacity Modes
Choose how to manage booking capacity for each service:
Number-Based Capacity
Best for: Group services (classes, tours, events)
- Set maximum number of customers per time slot
- Example: Fitness class with 20-person limit
Staff-Based Capacity
Best for: Personal services (consultations, appointments)
- Availability depends on assigned staff schedules
- Customers book with specific staff members
- Must assign at least one staff member to the service
Capacity Mode Selection
Calendar Blocks
Create blocks to prevent bookings during specific times:
Store Closure Block: Block entire location (no staff assigned) Staff Block: Block specific staff member (assign to that staff)
Calendar Views
Week View: Overview of 7 days with drag-and-drop rescheduling Day View: Detailed 24-hour view of single day
Both views show:
- Current time indicator (red line, today only)
- Grayed-out non-bookable slots
- Interactive booking creation
Recommended Settings
Service Businesses: 2-4 hours minimum notice, 60-90 days maximum advance Appointment-Based: 24 hours minimum notice, 30-60 days maximum advance Classes/Events: 1-2 hours minimum notice, 3-6 months maximum advance
Troubleshooting
Customers can't book available times:
- Check business hours settings
- Verify minimum advance notice isn't too restrictive
- Ensure no conflicting calendar blocks
Overbooking issues:
- Review capacity settings
- Check staff assignments and availability
- Verify booking duration settings
What's Next?
- Staff Management - Set up team schedules and assignments
- Customer Management - Manage customer bookings and history